Oh nooooo

To give everyone an update, we are re-inspecting every kit that may have this problem, not just Ruby. We are finding a few others with parts with paint on (though Ruby had the most so far). Like mentioned before, anyone who finds paint on their kit can email sales@bountifulbaby.com for replacement parts. Any future first quality kits sent out should not have this problem.

It may take us a while to get through inspecting everything. There is a chance we may need to pull some of the kits off the website if we are not able to keep up (just until they are inspected).

The paint is hard to see at first until it is washed, but it is easy to feel. A painted area will have a different texture. The paint is really easy to scratch off, which is why it starts to look worse once the kit is washed.

We are very sorry about the trouble this has caused! The factory did assure us that this will not happen again. We will be watching for this closely on future batches until we are sure it is not a problem anymore.

Sincerely,
Jessica

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