This is the response I received from Dave. He’s open to suggestions. You’ll have to zoom to read it.
I have asked him to delete my account, only ever sold a couple if dolls on there so it’s not worth a monthly fee for me and that disclaimer makes us all look like scammers!
Think I am going to do the same. I haven’t listed on there in quite a while anyway.
EDITED TO ADD: I personally as a buyer (of any item) would run from a website with such disclaimers…warnings. I am afraid Dave has shot himself in the foot!
I too sent him a message and asked for my account to be deleted.
I also sent him an email stating he was screwing over all his loyal sellers. I basically got the same answer he lost it over that one idiot. We have reviews now but were told so if you get a bad one all the goods ones will counter balance that. Hmm he needs to review his own words and loyalty to the artists that are supporting him.We are his site not the buyers!
I’ve sent dozens of people to his site who wrote me at my FB scam page asking where they could find a genuine reborn doll for themselves or someone else. I directed every one of them to his site. I will NOT be doing that any longer. I am just plumb tired of how he does things. He just doesn’t think stuff through in a true logical away; only what seems logical to him for whatever reason. Can’t trust what knee-jerk reaction he may have next.
Just read the new posts. Ok, so he’s open to “changing wording”, but will this mean that every new artist account has to be insinuated as a potential scammer until they prove they are not? Highly possibly guilty until proved innocent? If that’s the case, I will never join his site. I have thought about it a few times over the years but if he does that I never will. I will continue to use eBay which has worked for me for 8 years. People follow my sales links to eBay via my FB page and in some of the FB reborn artists groups I am in.
And who in tarnation is Reborns Hygge??? Neve heard of this person or nursery.
ETA: Looked her up on Google. She’s a “collector”, not an artist. So, like eBay, Dave is catering to buyers over sellers??
Found her video that probably started this off:
Whatever he did, his snarky little disclaimer is off my page now. I think he is going to have to accept the harsh reality that you cannot totally keep scammers away. I think the words of one collector has not caused near the problems that his freaked out reaction to it has.
I just sent him this message;
As a seller here I am writing to you like many other irate sellers over the “disclaimer” you had put up about the free use of the site. I only pay for the use of this site on the months that I actively have dolls up for sale. When I am not trying to sell something, I use the free option. I hardly think as a long time seller here with good feedback that it makes me less authenticated. That whole thing was a slap in the face. It is my understanding from what you have told others that this was your knee jerk reaction to some vocal collector who accused this site of having scammers on here. I think the words of one collector has not caused near the problems that this freaked out reaction to it has. You have alienated a lot of your seasoned sellers who send a lot of traffic to this site for you.
For the most part, I think you are going to have to accept the harsh reality that you cannot totally keep scammers away. They plague this business with their illegal copies, crappy dolls and dishonest selling. I do not know how it can be totally avoided.
The way I see it, reborns.com is more of a virtual storefront window to showcase dolls for sale by individual sellers. The site itself is not doing the selling of the dolls. You are selling virtual storefont space. Thus it is up to each buyer to investigate their potential purchase and seller before entering into a transaction with them. They are not transacting WITH reborns.com they are transacting WITH the seller of the doll THROUGH the selling platform of reborns.com This is the message you need to be getting across. Not a message of panic that labels us all as unauthenticated.
The perfect response!!
Can’t agree more with this !
Awesome response!
Exactly my thoughts!
And all my 5 stars reviews that he started recently must be fake also.
Perhaps if he allowed us to watermark our photos that would stop a lot of the scammers!
I didnt even know there were free nurseries?!!?!!
Why isnt he authenticating or identifying who they are?!. If they want to sell they should be legitimate!?. Does he want scammers?. or does he just want buyers to be responsible for figuring out if they are legit by trial and error?.
What would stop them from making new accounts every day?. Same with blocked buyers, they just make a fresh brand new account.
There is no longer any accountability for bad buyers. Now there is no accountability for bad sellers.
This is a buyers nightmare as well as a sellers nightmare
He is throwing out his baby with the bathwater
Great job
Maybe he should have discussions with his legitimate long term artists about new changes he keeps making BEFORE he implements them.
He is all about his site traffic now
Maybe a probation period for anyone new?!!. Two day review for new listings?
Same with buyers with new accounts from the same ip address flag them to the seller to let them be able to view their alternate accounts and reviews?
We are paying a monthly fee for a certain site/service. I don’t think he should be able to make a million knee-jerk decisions without informing us first when we’ve paid a subscription.
Wish I could like this comment 3 times over. It’s almost the same as a buyer paying for a custom, but we send what we felt like painting instead.
Yeah, and how many more knee-jerk decisions will he make in the future that jeopardize trustworthy sellers?
His response:
Dave Stack
3:07 PM (7 hours ago)
to lildumplinsPlease read the latest on this matter. Let me know your thoughts.
Dave
After all the mess that Reborn Hyggee started with her youtube video (https://www.youtube.com/watch?v=8VxzEfSMIxw) that she created that went out to 11,000+ of her followers questioning whether if Reborns.com is safe to shop at anymore, and how she can no longer recommend Reborns.com because of a free nursery page that was set up (with only 1 day on the account!) and a fake doll listed (which she then proceeded to showed in great video detail of the scammyness of the item complete with lots of flashing clip art and words like “SCAM!!!” posted all over the video, etc. it caused to take some quick actions in regards to the site when it comes to the free nursery sites (and of course removing the scammer page/item).
So I immediately added a disclaimer to all free nursery account pages (at the top) saying that Reborns.com hasn’t reviewed the page for authenticity.
At the time it seemed like an appropriate way to protect the reputation of Reborns.com from scammers who might try to exploit how easy it is to set up a free nursery account and start selling fake items. What I didn’t take into account with this knee-jerk reaction was the unintended consequence that this disclaimer would have long time sellers who don’t require such disclaimer since they are fully trustworthy and who are just taking a break from the paid advertising of Reborns.com main marketplace.
After getting some good feedback from people in the other post about this (see below a few postings) I have made a change that I think should help greatly. How the disclaimer works now:
If you have ever signed up for Reborns as a paid member you won’t get the disclaimer on your account (as a paid account, or if you later go back and just use the free nursery plan).
But if you are trying the site out for the first time as a free nursery or if you are a fly by night scammer who stops by and sets up and account and starts posting fakes your page will have the disclaimer listed (now moved to the bottom of the page).
I do think a disclaimer of some sort is needed on free accounts since anyone can set them up and start committing fraud easily on them in minutes and we don’t want the high trust worthyiness of the paid Reborns.com marketplace to suffer because of a few bad apples exploiting free accounts which most people don’t see anyhow (unless they are well promoted).
It think a scammer would have a much harder time committing fraud or posting fake dolls on a paid account if they chose to sign up because all things that get posted from a paid account get peer reviewed instantly when posted (on the front page of Reborns.com) so this would stop any fly by nighter because most wouldn’t sign up for a paid membership first place, and if they did they would be found out very quickly and reported and removed.
Is this system 100% fool proof, no. But nothing is when it comes to user generated content and letting people set up instant selling accounts and not requiring proof of identification or credentials, etc (which most people probably wouldn’t want to forced to do just to set up an selling account on Reborns.com)
If someone wants to try and scam they will find a way and try. At least this way, it will force them to pay for a membership which I will then have their paypal address and name information, they would then have to post honest listings for a month which are peer reviewed, and then finally wait until the account’s membership days have expired to then post their fake dolls without a disclaimer on it on a free account. I doubt any scammer would go through all this. And if they do, eventually it would be brought to my attention and then I will just remove their account. And hopefully if that were to happen Reborn Hyggee (or whoever else) wouldn’t make a video about it and blast it out to thousands of people before contacting me about it.
The disclaimer now reads:
“Reborns Disclaimer: This page was created using Reborns free nursery program which anyone can set up a nursery and start selling instantly. None of the information on this page has been reviewed or verified by anyone at Reborns. Reborns take no responsibility for the information listed. Do your homework before you buy.”
Your thoughts?
I just said back to him that I thought that was a fair compromise.
How about the year that he did away with the silver memberships? When he decided to do that everyone that had the silver membership got half their months membership taken away. Here pay for a full month subscription and then I’ll take half of it back. He did eventually give the full month back but that he even thought it was good business practice to do it in the first place was shiity
He sent me the same response and wants me to confirm if I still want my account deleted