So disappointed with sale

I was very delighted when I got a message telling me Semana was sold on Reborns. I was painting when I got the message. This may be why I didn’t see the address of the purchase. Dang, she wanted it shipped to Salem, Kwait. Oi have instructions on my site explaining I only ship in the US. Poor doll would be lucky if she ever got there at all or in good shape. I was so excited with the sale and then not so much!

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Hi Penelope! First of all Merry Christmas!

I check your listing and see that your shipping set to Worldwide. You need to reset that setting.

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Yelena thank you so very much, I suspect that the lady who made the purchase thought she was Getting a Huge deal with $25 shipping to Kwruit

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You are very welcome.
So, what are you going to do now? Refund her? or still try to ship?

I’m really sorry this happened to you. What a difficult situation. I’m sure it will work out whichever way you prefer :slight_smile: you can always refund if you are not comfortable shipping outside the country.

I have refunded her, I feel bad for making the mistake with shipping, but I really don’t want bother with this. I hope she can find another doll doll

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