I placed an order on eBay but the seller was irresistables. I ordered a startup baby fx kit. Well after I bought it I read the description which was totally different than the pictures or title. The description said it was for the hair painting kit. So I emailed to question and she said she sent my order with 5-6 extra colors and some eyebrows and birthmarks to play around with to make it right. That was before I even questioned it. That blew me away, just when I thought customer service was dead anymore. Won my business forever.
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That’s awesome! I love irrestables too. I met the owner at ROSE last year and she’s very nice. We had a nice chat and she gave me a free pair of glass eyes for one of the kits I bought from her(Katie Marie timmerman)
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Isn’t that great! That’s the way to do business. I have gotten so used to bad service that when you get good service you are just on shock lol.
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Not sure you noticed or have seen but on their website, you have to choose you shipping choice, but after $100 it is free. But isnt automatic so make sure to select it, there is a drop down once there is enough in your cart. 
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I didn’t know that 
thanks 
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I recently placed an order for some supplies from there. They sent the wrong quantity or one of the more expensive items, so I sent an email. A very nice lady got back to me quickly apologizing and explaining that they were short of staff at the moment. She then sent the missing items first class so I got them two days later.
This is definitely a company that I don’t mind doing business with.
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I really love that!
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@MichelleP20 That’s great, I love good people! I wish I was at the show!
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@Sony72 I just got my baby fx paints, I believe you use them too. The slow dry, can that be duplicated with a product locally or do I have to purchase the baby fx specific kind? I hope that made sense…Thanks!
@Sony72 Thank you!