So I’m having a bit of an issue with a custom order. First let me explain that this is a previous customer I have sold to before. She sent me a check for a custom and it bounced several days after I had purchased supplies with it. (apparently my bank allowed me to access the funds without knowing if the check would bounce first.)
So now, I have these bounced check fees. I do have the supplies for her doll on order. But I feel it’s only fair to have her pay the bounced check fees before making her doll. They aren’t a lot, I believe it comes to about 50$.
am I wrong in this?
Nope, absolutely not. That’s her fault. She should pay.
Definitely her responsibility! You shouldn’t have to take a hit for that!
She absolutely should pay those fees and I’d ask for postal money orders from now on.
No, I’m sure she will understand:-)
I told her she needs to pay the fees before I make her baby. Or I will sell it and refund her. I hate to be harsh, but she had to know it was going to bounce when she wrote it. I mean, it’s not like it was a small check.
I suppose it’s okay tho…I love the sculpt she chose, and I’d be happy to make her the way I want to if it comes to it. She chose Livia by Gudrun Legler.
Livia is a sold out sculpt and I know someone who has been looking for her for a few months if it falls through let me know, I will see if she wants to get in touch with you.
Wow, I didn’t know she had sold out. I snagged her when she was still in stock at Macphersons. If it does fall through and I decide not to keep her, I’ll let you know.
If you want a custom order the lady wanting her sculpt is not an artist so you may still be able to paint the kit for her if this sale falls through.
Update. She paid the fee today via Western Union. So it looks like she will be getting her doll.
OMG! Are you talking about Livia by Gudrun Legler? I paid $400 plus postage from Germany for that kit; she sold out very quickly and was almost impossible to get, unless you were willing to pay that sort of exorbitant amounts.
Yes, I believe it is that Livia… this is the picture of the kit I purchased. This is her, correct?
I mentioned her being sold out to my customer, and she didn’t care in the least. LOL!
I feel silly now…I only charged her 250$ for the custom. Perhaps I am under selling myself.
Yes that is her. That woman is getting a supper bargain.
You sure are, the last of that kit I seen sale blank was $550.
Ah. that is just insane. Part of me thinks I should convince my customer to pick another sculpt so I can keep this one. But, that’s not fair. I’m going to have to re-evaluate my pricing once the customs I have to do are done.