I bought a first quality Max kit and just started painting him last night. I’m noticing teeny tiny holes in random places on his vinyl. They weren’t visible until I started to add paint. Has anyone else noticed this? I’m afraid it’s too late to let BB step in and help since I’ve already started painting him
You could take some pics showing the holes and send them to @EmilyBB ~ I feel certain she’ll help. They stand by their products.
It is not too late, many problems only become apparent when you start working with a kit. Photos might be difficult to show the problem, but have a go and send the best you can.
Thank you so much @Ludmila and @kareninflorida for your help I think it will be difficult to capture on camera as Ludmila said but, I guess it can’t hurt. I’ll try to see if I’m able to pick up any of the little pin holes in a picture and send to Emily.
Maybe they’ll just take your word for it; I just thought if you could get pictures of the holes it would help. I’m sure BB will take care of you.
My Max has a big dent in his head.
Actually, I was able to get pretty clear pictures of the little pin holes. I was surprised I was able to capture them in a picture. I put my camera on the text setting and they came through for the most part Thank you for helping! I msg Emily so, hopefully she can help
It is not just taking people’s word for it; if I was the seller I would want to see what sort of manufacturing problems are there, and be able to show to the factory…
I’m sure they will take care of it. I had quite a few layers on a kit before and I was just starting out so I didn’t know what to look for at the time. My kit had all sorts of issues and they took care of it for me. Also once I needed to buy a new head from a LE kit bc of my own fault, I over baked and kit turned shiny so I tried the fine sandpaper on it and I scratched the kit real bad. Couldn’t see it very well in photos so I changed the settings on my camera to negative, and all the little marks showed up so I had sent them that pic as it was the only way to show it and they offered to sell me a new head!