BB email doesn't work

I have tried sending e mail and it doesn’t work, anybody else having this happen? I was sent email saying my order shipped on 7/25 however it was sent on 7/23. I looked it up and it said my auto label was printed on 7/25 and it was still 7/24 what the hey how can that be logical and why can’ti email them? Is it just my order, it has happened on 2 orders I have shipping this last week

I know that they were closed yesterday for holiday 7/24. So it could just be an error. I believe I emailed them yesterday and it worked. I haven’t got a reply because they were closed.