Problem with Mercari


#1

I’ve been looking at baby clothes on Mercari and have bought two beautiful smocked dresses. Most of the time, though, when I click on the picture to get a closer look, it goes to the order page but the pictures don’t come up. Am I doing something wrong?


#2

I am not sure what it is,I just went and everything loaded just fine. Maybe restart your device…


#3

It does it all the time but not on every item, just most of them. Restarting makes no difference. It’s really frustrating because I can’t see anything up close.


#4

That is very odd. I went to something I bought and it took me to the order page, it had the small pic of my item in upper left corner, I clicked on it and it filled my screen. I am on my iPad using my ap.let me check my phone ap next. Are you using an ap?


#5

Phone works just fine… so sorry wish I was more help…


#6

I’m using a desktop computer.


#7

What do y’all buy on Mercari?


#8

I skipped my ap and went straight to the internet. This is how mine is coming up, but won’t go full screen is this what you are talking about?


#9

Yes. The big picture doesn’t show. The small ones underneath do.


#10

I’ve bought baby clothes but they have all kinds of stuff.


#11

That is hinky, maybe contact customer service or something.