So I sent my husband to drop off my Laila who sold in 15 minutes after posting her and she sold for $400 plus shipping.
So my husband brings her to the post office Wednesday afternoon and as he is waiting in like to check in the package the post worker says leave it there if it’s a drop off. And he was on the way to pick up the kids from school too so he just left it.
Now the package is supposed to arrive in California today and my customer contacts me to say she checked tracking and it hasn’t moved.
I just checked tracking and all it says “Label created” so it was never accepted by the post office.
This is just so friggin wonderful.
Now the poor customer has to wait until tuesday for me to call and see if maybe the weight was off (not likely the issue but it’s my only hope) and they are holding it???
Gosh I hope so. I told her if I find out nothing by Tuesday then of course I will give her a total refund or remake the doll. I hope she will not be upset waiting until then.
I am so upset right now.
Course my husband tells me “next time go drop off your own package” well thanks so much. You bet I will get a receipt for my doll that the customer paid almost half a grand for.
Thanks for listening to me vent.
I’m just so upset.
Sorry Katie, that is so frustrating!! You can’t always go on what the USPS says. Their system can be wayyyy behind, I hope that’s all it is!!! The box could be sitting in a post office somewhere waiting till Tuesday.
OH I sure hope it is something like that going on
Mine says label created and waiting for acceptance from the post office. I am just praying it is a system glitch.
So stressful. Thank you for replying everyone
You can do a search request through the USPS site. I think it’s called “Find my package”. I have done this before when my tracking was not showing that the post office received it after about 3-4 days. The following day, after my request, the tracking was updated and showing. It could be that their system is not updating properly.
If he just left the box and never paid for shipping, insurance, etc it’s probably still sitting in the post office waiting for someone to come finish the transaction. If you made the label yourself and he just dropped it off and didn’t need to do anything else I have no idea!
My packages from BB usually only ever shows that the label was made. I think it’s the system and it is not capable of keeping up with all the shipping.
This has happened to me before when I paid for the postage online- even though I stood in line and handed my package to the clerk. I knew I was OK because I had my receipt, but looking at tracking it appeared I created a label and never took it to the post office. Thankfully, my customer trusted me and the package did show up. When it was delivered tracking showed, but not at all before-other than label created. Hopefully, its a similar situation for you and all works out.
I’m so sorry this happened. It’s so stressful and I can’t imagine how worrisome it is for you after all of your hard work. I hope and pray that it is found safe and on its way to her momma.
I sent 2 out on the 5th and still haven’t gotten to Ohio. It said delivery Fri and now its saying the just left Los Angeles, why did it go there, who knows.