If a customer refuses to pay customs and the package is returned to you, are you required to pay return shipping or fees to have it returned?
I have only had this happen once to me and I did not have to pay when it was returned. It said on the box that I owed but nobody collected it from me. They just left it on my porch.
Usually you have to pay shipping . Better pay it otherwise you will be out of doll and the parcel will be abandoned and sold in special stores like the one they sell the stuffs from lost suitcases .